Frequently Asked Questions

What’s the Zoom link?

Join Zoom Meeting

Meeting ID: 857 2583 9211

Dial by phone (if you need additional audio)

+1 646 876 9923 US

Help, I signed up for a visit, but I need to cancel it!

Don’t worry, it’s easy! Here are the instructions on editing your sign ups – EDIT SIGN UPS

I’m having problems with my sound/video/etc.

Here’s a good resource from Zoom that has all sorts of help – ZOOM HELP CENTER

This facility uses Google Meet – help?

Don’t worry! Here’s a link with all the answers – GOOGLE MEET HELP CENTER. You just need to enter the code found in the event sign up to join the meeting.

I’m a host having problems with spotlighting people.

Here’s a refresher – SPOTLIGHT TUTORIAL

I know a facility that might be interested in booking a visit – what should I do?

Great! The best way for us to grow is through referrals. You can either have them book a visit directly on the website, email for more information, or send them our brochure if they have more questions. 

I’d like to connect with more of the volunteers – how can I meet them?

The best way to meet other volunteers is to join us on the Pets Together Volunteer Facebook page – just search for the group and request to join. We’ll see you there!

Any other questions?

Email or post them on the Pets Together Volunteer Page!